Check the product description for details about the product, its ingredients, and how to use it. If you need more information before ordering, email [hello@pedrosbeauty.com] and we’ll be happy to help.

Refer to the product page and the packaging for available ingredient information, directions, and precautions. Always follow the instructions supplied with the product.

Orders are usually processed within 1–3 business days. Standard delivery generally takes a further 3–7 business days after dispatch. Delivery estimates for your destination are shown at checkout.

We’ll email your tracking details once your order has been dispatched. Tracking updates can take up to 48 hours to appear.

Enter your delivery address at checkout to see whether shipping is available, along with the delivery options and charges.

Please contact us as soon as possible with your order number. We’ll do our best to accommodate your request, but we cannot guarantee changes or cancellations once an order has been processed.

If your order has already been dispatched, please refer to our Returns Policy.

Available payment methods are displayed at checkout.

We accept returns of eligible unopened and unused products within 30 days of delivery. Products must be in their original packaging with any hygiene seals intact.

Please see our Returns Policy for full details and exclusions.

We do not accept change-of-mind returns on opened or used beauty products, or products with broken hygiene seals.

If your product is faulty, damaged, or incorrect, please contact us so we can help.

Email [hello@pedrosbeauty.com] as soon as possible with your order number and a description of the issue. If possible, include photos of the product and packaging, and keep both while we review your enquiry.

We do not currently offer direct exchanges. For a different item, please request a return for your eligible product and place a new order.